Agency / Consultancy
Service Designer
Archived
Full Time
YNOT Consulting Services
As a Service Designer you will:
- Map complex service environments, both as is and future state, based on user research, business, legislative and technical domains
- make decisions based on user research
- conduct user research and synthesize into insights
- design a service that meets user and agency needs
- make sure the service meets web standards for all users, channels and touchpoints
- create blueprints or maps of the current and proposed service to identify pain points and opportunities for service improvement.
- make sure the main parts of the service are built in from the start
- help teams to develop and iterate services/ products
- design and deliver workshops
- make sure services/ products are consistent for users
- Need to have excellent communication skills with the ability to present complex ideas and solutions in a clear and compelling manner to diverse audiences.
Location
Australian Capital Territory, Australia
Type
Full Time
Industry
Agency / Consultancy
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