Junior Service Designer

As our business expands we are on the search to fill a newly created position of Junior Service Designer. The Junior Service Designer plays a key role in building and enabling new product initiatives, that our customers love, get to market. The successful candidate will join a dynamic and fast-paced team passionate about making our cities more liveable for everyone. In this role you will be responsible for:

• undertaking customer and market research, identifying customer needs by conducting the research needed to obtain relevant market information
• identifying appropriate customer segmentation to build and align product development initiatives to customers’ needs
• developing robust concepts that bring the customer proposition to life

We’d love to hear from you if you are a highly motivated and enthusiastic Junior Service Designer who:

• has tertiary qualification in design, business or related discipline
• has a good handle on design, research and user experience
• can convert market insights into a solid concept
• can demonstrate experience gathering customer feedback and developing solutions to solve customer problems
• is naturally analytical, exceptionally organised and thrives on managing multiple tasks and deadlines