Utilities
Service Designers
Archived
Contract
Centrax Gas Turbines
Job Description
We are looking for a Service Designer (SD) who understands business complexities, challenges technical constraints, provides refreshing viewpoints to stimulating design problems, facilitates and enables co-creation, provides focus and inspires our design teams to greater heights. In short — someone who designs for the bigger picture and can unpack the complex chains of interactions in order to create optimal experiences and sustainable solutions for our customers and partners
Requirements
· Able to flex between creative and analytical approaches
· Loves strategy, service prototyping and hands-on UX
· Strong knowledge of user-centered design processes and passionate about solving complex Service and UX challenges
· Strong background in service and strategic design
· Ability to facilitate workshops and conduct research
· Ability to synthesise research, insights and findings
· Skill in structuring and visualising journey maps, service ideation, concept communication and other specifications
· Hands-on Visual, Interaction and UX Design skills
· Knowledge of agile approaches and techniques
· Strong communication, persuasive and influencing skills with different audiences to explain ideas and to present conceptual work
· Attention to detail supported by an organised approach
· Ability to understand the impact of technology on design deliverables
· A background in Visual, Interaction and UX design is a mandatory
· Passionate about resolving user pain points through innovation and design excellence
· Relevant degree, short-courses and qualifications with three or more years of Service Design design experience with preference given to candidate’s portfolios showcasing design solutions and strategic approaches
· Loves strategy, service prototyping and hands-on UX
· Strong knowledge of user-centered design processes and passionate about solving complex Service and UX challenges
· Strong background in service and strategic design
· Ability to facilitate workshops and conduct research
· Ability to synthesise research, insights and findings
· Skill in structuring and visualising journey maps, service ideation, concept communication and other specifications
· Hands-on Visual, Interaction and UX Design skills
· Knowledge of agile approaches and techniques
· Strong communication, persuasive and influencing skills with different audiences to explain ideas and to present conceptual work
· Attention to detail supported by an organised approach
· Ability to understand the impact of technology on design deliverables
· A background in Visual, Interaction and UX design is a mandatory
· Passionate about resolving user pain points through innovation and design excellence
· Relevant degree, short-courses and qualifications with three or more years of Service Design design experience with preference given to candidate’s portfolios showcasing design solutions and strategic approaches
Location
Alberton, GP
Type
Contract
Industry
Utilities
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