Service Designer

Description

These job roles are linked directly to free education, and upon completion of our course, you will be equipped to start your new role.

This is a free training course followed by the potential for a role with one of our clients.

THE ROLE:
Our clients are looking for Service Designers to join their team.

ABOUT YOU & THE ROLE

As a Service Designer you will play a key role in shaping user-centric services and experiences for complex enterprise projects. Sitting within the consulting and design practice, you will collaborate with cross-functional teams to map out user journeys, identify pain points, and design end-to-end service solutions. This role requires a strong knowledge of design thinking methodologies and the ability to translate user needs into actionable service blueprints that align with broader business objectives.

• Proven experience working as a Service Designer on complex or large-scale projects

• Strong knowledge of user-centred design principles and design thinking methodologies

• Experience creating service blueprints, user journey maps, and personas

• Ability to facilitate workshops and collaborate effectively with stakeholders and cross-functional teams

• Experience conducting user research and translating insights into actionable design improvements

• Nice to have: Experience working within an agile delivery environment

• Nice to have: Familiarity with enterprise technology consulting

SOME THINGS YOU’LL BE WORKING ON

• Design and map end-to-end services that meet user needs and business goals

• Create comprehensive service blueprints, user journeys, and process flows

• Plan and facilitate co-design workshops with clients and internal stakeholders

• Conduct user research to uncover insights and identify areas for service improvement

• Collaborate closely with product managers, developers, and other designers to ensure successful implementation

• Communicate design concepts and strategic recommendations clearly to senior stakeholders

100% FREE LEARNING LINKED TO JOB ROLES

All of our courses are 100% free for all students. There are no secret or hidden fees, no payment upon completion, and no debt. We work with our partner companies to ensure this education is free for all learners.

Benefits – vary per client, but are competitive.

Department Placement Opportunities Location Remote UK Remote status Hybrid

We’re on a mission to close the gender gap in tech by connecting women with free education and real career opportunities. With over 130 clients globally, we offer permanent and fixed-term roles to help you launch or grow your career in tech.

All of our courses are 100% free for every student.

We work closely with our partner companies to make sure the cost of your education is covered, so you can focus on learning, building your skills, and getting ready for your next opportunity, without worrying about the price tag.

Placement Opportunities · Remote UK · Hybrid

An exciting opportunity with one of our clients

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