Service Designer

About You
To be successful in this role you will be proficient in best practice human centred design with demonstrated experience using agile methodologies and will be the customer’s strongest advocate for making things easy.

You will possess a degree or post graduate qualification that clearly demonstrates a relationship to service design as well as significant experience in service design and the development and delivery of complex projects and initiatives that focus on enhancing the customer experience.

As an expert in your field you will have established successes driving and facilitating qualitative and quantitative research, creating and delivering training programs and workshops with staff and customers, and an ability to collaborate with a diverse range of stakeholders to improve internal processes and workflows as part of the wider service design for customer experience.