Service Designer

About You

Capabilities required to undertake the role successfully include:

1. A post-secondary qualification in a human behaviour or design related field with subsequent workplace application, or an equivalent combination of relevant experience, education and/or training.
2. Demonstrated prior experience evaluating the value and impact of a current-state service, and facilitating the design of services with stakeholder groups to execute a vision and/or strategy.
3. Proven experience applying established frameworks and methodologies (e.g agile, lean) when facilitating co-design sessions and prioritising the implementation of service design enhancements.

Refer to the Position Description for a full list of capabilities required.

To be successful in the role you will need to demonstrate in your resume and short (maximum two-page) statement how you meet the capabilities of the role. See the ‘Advice to Applicants’ guide for more information.

Evidence of meeting the following requirements for the role will need to be provided prior to starting:

• Current Tasmanian Registration to Work with Vulnerable People
• Evidence of full COVID-19 vaccination or an approved exemption

The following requirements are desirable:

• A relevant tertiary qualification.
• Experience in digital and/or learning transformation.
• Experience in vocational education training environments.
• Experience working in an Agile environment.