ARCHIVEDAgency / ConsultancyFull Time
Senior Service Designer

Wave Design
Salary X-Ray?Indicative range based on survey data, not a guarantee for this role.A$143kExpand ▾
From the 2026 Salary(+) Report
A$143k
median base salary
A$127kA$160k
LowHigh
Based on 62 respondents
senior roles in Australia
We are looking for a number of service designers with different levels of experience and a scope of strengths. We want to create a team of complementary skills and personalities so we can collaborate, grow and learn from each other. Our focus is on creating a fully formed, dynamic and collaborative team.
Any of these sound like you? (or all of them – kudos to you) – if so please get in touch:
- A Creative with an analytical streak or an analytical with a creative bent
- Someone who sees matrix – you understand systems as a whole and connect the dots
- Insight-ologist – you know how to research people, understand their behaviours and context, and turn these into deep, actionable insights
- A structured explorer – deeply curious and not afraid to jump into the dark because they are able to plan and work their way through the ambiguity
- A deft dancer who thinks on their feet – responsive and agile to changes in circumstances
- A conscientious collaborator – you play well with others, and share a build from their ideas
- A prolific pictorialist – you think in visions, you bring things to life
- Edgy experimenter – someone who is constantly looking to push the boundaries, try new approaches and always thinks on how things could be more awesome
Ideally we are looking for Service Designers from a range of backgrounds who have a few projects under their belt.
- Senior Service Designers should be able to come up with robust design approaches to get the outcomes needed.
- Junior Service Designers should be able to execute against these plans (and not be afraid to challenge them if it might not work out).
- Our Service Design Leads are gun designers who run our projects, and should have 7 plus years experience with the know-how to manage complex environments and stakeholders. That said, they should also be willing to get their hands dirty and engage with design tools.
More jobs in Australia
Victorian Department of Families Fairness & Housing
Principal Service Designer
Full Time1 day ago
View_Details →Virgin Australia
Leader, Service Design & Enablement
Full Time3 days ago
View_Details →ING
Customer Journey Expert
Full Time4 days ago
View_Details →