Service Designer

For this opportunity, it is important to see that you already have experience with:

• Creation and mapping of journeys;
• Construction and definition of use cases;
• Personas and empathy map;
• Service Blue Print;
• Good communication and presentation of ideas;
• Product overview;
• Agile methodologies;
• Elaboration of product strategy, product market-fit and service design mapping.
• Ability to develop quali/quanti research such as interviews, mystery shopping, survey, focus group, etc.

Behavioral traits:

• Autonomous profile, proactive, ease to work in a team;
• Motivation to find and solve problems;
• Entrepreneurial action;
• Questioning profile for healthy discussions and debates.